List your property — SiteMinder
Become a Smiling House partner via SiteMinder.
If you manage distribution through SiteMinder, you can bring your finest homes to Smiling House through the Smiling House channel. Tell us about your portfolio, and our onboarding team sets up the connection with you — from then on your rates and availability stay in sync from SiteMinder, and you keep working in the system you already use. Smiling House is request-to-book, so you keep the final say on every reservation.
This page is for professional property managers and boutique operators who already use SiteMinder. One conversation is enough to put your finest homes in front of an audience most channels never reach.
Read the setup guideOn a different system?
Smiling House connects to every major property management stack. If part of your portfolio lives elsewhere, these connections work the same way.
Why partner with Smiling House
Affluent, high-intent guests
Our travellers actively seek exceptional private homes and the service that surrounds them. These are discerning guests ready to book the right property, not casual browsers.
Higher booking values
Luxury stays command premium nightly rates and longer bookings, so each reservation tends to carry more value than a typical short-term rental.
Homes & Villas by Marriott distribution
As a preferred partner of Homes & Villas by Marriott Bonvoy, we extend your reach to one of the most trusted affluent audiences in global travel.
Villa Tracker B2B exposure
Your homes are also promoted through Villa Tracker, our B2B platform, reaching travel designers, luxury agents and concierges who source private stays for high-budget clients.
You keep control
Because Smiling House works request-to-book, you keep control and the high-touch relationship your properties deserve. Every reservation is confirmed by you.
Deliberately selective
Smiling House is deliberately selective, which is exactly what protects the value of the channel — homes of five or more rooms with breathtaking settings, private luxury amenities and beyond-five-star hospitality.
Request to book, or Instant Book
Every Smiling House partner starts on request-to-book: a guest asks, you decide. Instant Book is optional, and you can turn it on or off at any time, for one property or all of them. The only thing that changes is who confirms the reservation — your rates, your calendar and your house rules stay yours in both.
| How it works | Request to book | Instant Book |
|---|---|---|
| Who confirms | You do. Every reservation waits for your approval. | Your rules do. A qualified guest confirms and pays in real time. |
| What the guest sees | They send a request, then wait for your answer. | They book the way they would a fine hotel — confirmed on the spot. |
| Your calendar | Nothing is blocked until you accept. | Blocked the moment a booking confirms, synced straight back to your PMS. |
| What it asks of you | A prompt reply. The longer a request sits, the more of them fall away. | Nothing day to day — but your pricing and availability have to be right. |
| Best suited to | Homes with staff to brief, bespoke terms, or tight turnarounds. | Homes with settled pricing and availability you already trust. |
| Changing your mind | Turn Instant Book on whenever you are ready. | Turn it off at any time, per property or across your portfolio. |
How to connect SiteMinder to Smiling House
Introduce your portfolio
Complete the short form with your SiteMinder details and the homes you would like to distribute. There is no obligation in starting the conversation.
We set up the connection
Our onboarding team connects your SiteMinder channel manager to the Smiling House channel with you — one setup, no re-entering rates or calendars by hand.
Review, sync and go live
Once your properties are approved against our collection standards, your rates and availability stay in sync from SiteMinder, and you manage everything from your own system as usual.
Setup guide — connect SiteMinder to Smiling House
SiteMinder stays your channel manager and your system of record. You tell us about your portfolio, our onboarding team sets up the connection with you, and from then on your rates and availability flow to Smiling House automatically.
Before you begin
- An active SiteMinder account with the properties you would like to distribute already set up.
- Complete, publish-ready content on those properties — photography, descriptions, amenities and capacity.
- An accurate address and postcode on every property. Missing location data is the single most common reason a home is held back at review.
- Rates loaded as your net rates. Smiling House applies its own margin on top, so the figure you set is the figure you are paid.
Introduce your portfolio
Complete the form on this page with your SiteMinder details and the homes you would like to distribute. There is no obligation in starting the conversation.
We map the connection with you
Our onboarding team works with you to connect your SiteMinder channel manager to the Smiling House channel and to map each property correctly. One setup — no re-entering rates or calendars by hand.
We never ask for your SiteMinder password. If anyone asks you for it, it is not us — contact partners@smilinghouse.ch.
Curation review
Our team reviews your homes against our collection standards, typically within a few business days. We confirm the outcome for each property, so you always know where each one stands.
Sync and go live
Approved homes go live on Smiling House and Villa Tracker. Your rates and availability stay in sync from SiteMinder, and you manage everything from your own system as usual.
Need help?
How long does onboarding take?
The mapping session itself is short. Most of the elapsed time goes on curation review and confirming commercial terms, which typically takes a few business days from the point we have your details.
Some of my properties are not live
Only homes that meet our collection standards are published — five or more rooms, generous space, tasteful design, private luxury amenities, a strong setting and beyond-five-star hospitality. Incomplete content or a missing address and postcode are the most common practical reasons.
The prices on Smiling House are higher than my SiteMinder rates
That is expected. You load net rates and the guest-facing price includes our margin; your payout is the net rate you set. If a price looks wrong rather than simply higher, contact the partnerships team and we will check the mapping.
How do I add or remove properties later?
Email partners@smilinghouse.ch with the homes you would like to add or withdraw and we will update the connection. New properties go through the same curation review; withdrawn ones stop being distributed, and confirmed reservations are unaffected.
Questions, answered
How does the SiteMinder connection work?
You keep SiteMinder as your channel manager. After you introduce your portfolio, our onboarding team sets up the connection between SiteMinder and the Smiling House channel with you. From then on your rates and availability stay in sync — there is no separate extranet to maintain.
Who approves my properties, and how long does it take?
Our curation team reviews every submitted home against our collection standards, typically within a few business days. We will confirm once your homes are approved and the connection is live, so you always know where each property stands.
Do I keep control of pricing and availability?
Yes. You continue to manage rates and availability in SiteMinder, and they stay in sync with Smiling House. Because we operate request-to-book, every reservation is confirmed by you, so you retain full control over who stays in your homes.
What does it cost to distribute via SiteMinder?
Smiling House works on a transparent, commission-based model, so there is no upfront fee to connect. Exact terms depend on your properties and setup, and our team will walk you through them before anything goes live.
How often do rates and availability sync?
Continuously once the connection is live. Updates you make in SiteMinder flow through to the Smiling House channel, so there is no manual re-entry and no second calendar to maintain. Changes typically reflect on Smiling House shortly after you make them.
Ready to connect?
Connecting SiteMinder to the Smiling House channel starts with one short form. Our team will review your properties, set up the connection with you and confirm when your homes are live.