List your property — BookingPal
Become a Smiling House partner via BookingPal.
If you distribute through BookingPal, you can connect BookingPal to the Smiling House channel in a single step. The integration runs on BookingPal's Channel Connector API, so once your properties are approved, your listings, rates and availability sync automatically. Smiling House is request-to-book, which means you keep the final say on every reservation.
This page is for professional property managers who already use BookingPal. In a few minutes, you can put your finest homes in front of an audience most channels never reach.
Read the setup guideOn a different system?
Smiling House connects to every major property management stack. If part of your portfolio lives elsewhere, these connections work the same way.
Why partner with Smiling House
Affluent, high-intent guests
Our travellers actively seek exceptional private homes and the service that comes with them. These are not casual browsers, but discerning guests ready to book the right property.
Higher booking values
Luxury stays command premium nightly rates and longer bookings, so each reservation tends to carry more value than a typical short-term rental.
Homes & Villas by Marriott distribution
As a preferred partner of Homes & Villas by Marriott Bonvoy, we extend your reach to one of the most trusted affluent audiences in global travel.
Villa Tracker B2B exposure
Your homes are also promoted through Villa Tracker, our B2B platform, reaching travel designers, luxury agents and concierges who source private stays for high-budget clients.
You retain control
Because Smiling House works request-to-book, you retain control and the high-touch relationship your properties deserve. Every reservation is confirmed by you.
Deliberately selective
Smiling House is deliberately selective, which is exactly what protects the value of the channel — homes of five or more rooms with breathtaking settings, private luxury amenities and beyond-five-star hospitality.
Request to book, or Instant Book
Every Smiling House partner starts on request-to-book: a guest asks, you decide. Instant Book is optional, and you can turn it on or off at any time, for one property or all of them. The only thing that changes is who confirms the reservation — your rates, your calendar and your house rules stay yours in both.
| How it works | Request to book | Instant Book |
|---|---|---|
| Who confirms | You do. Every reservation waits for your approval. | Your rules do. A qualified guest confirms and pays in real time. |
| What the guest sees | They send a request, then wait for your answer. | They book the way they would a fine hotel — confirmed on the spot. |
| Your calendar | Nothing is blocked until you accept. | Blocked the moment a booking confirms, synced straight back to your PMS. |
| What it asks of you | A prompt reply. The longer a request sits, the more of them fall away. | Nothing day to day — but your pricing and availability have to be right. |
| Best suited to | Homes with staff to brief, bespoke terms, or tight turnarounds. | Homes with settled pricing and availability you already trust. |
| Changing your mind | Turn Instant Book on whenever you are ready. | Turn it off at any time, per property or across your portfolio. |
How to enable Smiling House in BookingPal
Log in to BookingPal
Open your account and go to the Channel Connector. In the channel list, locate the Smiling House connection.
Select your properties
Choose the homes you would like to distribute to Smiling House and submit them with one click for review against our collection standards.
Sync and go live
Once approved, your content, rates and availability sync automatically, and you manage everything from BookingPal as usual.
Setup guide — enable Smiling House in BookingPal
The integration runs on BookingPal's Channel Connector, so there is nothing to build and no second extranet to maintain. You enable the channel, choose the homes you want to distribute, and we take it from there.
Before you begin
- An active BookingPal account with the properties you would like to distribute already loaded.
- Complete, publish-ready content on those properties — photography, descriptions, amenities, rates and availability.
- The rates you load in BookingPal should be your net rates; Smiling House applies its own margin on top.
Content quality is what our curation team reviews. Homes with thin descriptions or low-resolution photography are the most common reason for a property being held back.
Log in to BookingPal
Open your BookingPal account and go to the Channel Connector.
Find Smiling House
Locate the Smiling House connection in the channel list.
Select your properties
Choose the homes you would like to distribute to Smiling House. You do not have to send your whole portfolio — most partners start with the properties that best match the collection.
Request the connection
Submit your selected properties in a single click for Smiling House review against our collection standards.
Sync and go live
Once approved, your content, rates and availability sync automatically, and you carry on managing everything from BookingPal as usual.
Submit the membership application on this page as well, so our partnerships team can match your BookingPal request to your company and confirm commercial terms without delay.
Need help?
I cannot find Smiling House in the channel list
The Smiling House connection is enabled per BookingPal account. If it is not visible, contact partners@smilinghouse.ch with your BookingPal account name and we will arrange for it to be made available to you.
My properties have been submitted but are not live
Every submitted home is reviewed against our collection standards, typically within a few business days. Properties are most often held back for incomplete content or missing location data. We confirm the outcome for each property, so you always know where each one stands.
The rates on Smiling House do not match my BookingPal rates
You load net rates in BookingPal; the price a guest sees on Smiling House includes our margin. Your payout is the net rate you set. If the difference looks wrong rather than simply higher, contact the partnerships team and we will check the mapping.
How do I remove a property from Smiling House?
Unassign it from the Smiling House channel in BookingPal and it stops being distributed. Existing confirmed reservations are unaffected — please honour those directly with the guest.
Questions, answered
How does the BookingPal connection work?
Smiling House is a connected channel on BookingPal's Channel Connector API. You select the properties you would like to distribute inside BookingPal, and the integration handles the rest — listing content, photos, rates and availability all flow from BookingPal automatically, with no separate extranet to maintain.
Who approves my properties, and how long does it take?
After you submit your properties through BookingPal, our curation team reviews them against our collection standards, typically within a few business days. We will confirm once your homes are approved and the connection is live, so you always know where each property stands.
Do I keep control of pricing and availability?
Yes. You continue to manage rates and availability in BookingPal, and they sync automatically to Smiling House. Because we operate request-to-book, every reservation is confirmed by you, so you retain full control over who stays in your homes.
What does it cost to list through BookingPal?
Smiling House works on a transparent, commission-based model, so there is no upfront fee to connect. Exact terms depend on your properties and setup, and our team will walk you through them before anything goes live.
How often do rates and availability sync?
Continuously. BookingPal pushes updates to the Smiling House channel whenever you change rates, availability or content, so there is no manual re-entry and no second calendar to maintain. Changes typically reflect on Smiling House shortly after you make them.
Ready to connect?
Enabling the Smiling House channel in BookingPal takes just a few minutes. Complete the signup form to get started, and our team will review your properties and confirm your connection.