List your property — Rentals United
Become a Smiling House partner via Rentals United.
If you manage your portfolio through Rentals United, you can connect Rentals United to the Smiling House channel directly from your channel manager. Add Smiling House as a sales channel, assign your properties, and your content, rates and availability sync automatically. Smiling House is request-to-book, so you keep the final say on every reservation.
This page is for professional property managers who already use Rentals United. In a few minutes, you can put your finest homes in front of an audience most channels never reach.
Read the setup guideOn a different system?
Smiling House connects to every major property management stack. If part of your portfolio lives elsewhere, these connections work the same way.
Why partner with Smiling House
Affluent, high-intent guests
Our travellers actively seek exceptional private homes and the service that surrounds them. These are discerning guests ready to book the right property, not casual browsers.
Higher booking values
Luxury stays command premium nightly rates and longer bookings, so each reservation tends to carry more value than a typical short-term rental.
Homes & Villas by Marriott distribution
As a preferred partner of Homes & Villas by Marriott Bonvoy, we extend your reach to one of the most trusted affluent audiences in global travel.
Villa Tracker B2B exposure
Your homes are also promoted through Villa Tracker, our B2B platform, reaching travel designers, luxury agents and concierges who source private stays for high-budget clients.
You keep control
Because Smiling House works request-to-book, you keep control and the high-touch relationship your properties deserve. Every reservation is confirmed by you.
Deliberately selective
Smiling House is deliberately selective, which is exactly what protects the value of the channel — homes of five or more rooms with breathtaking settings, private luxury amenities and beyond-five-star hospitality.
Request to book, or Instant Book
Every Smiling House partner starts on request-to-book: a guest asks, you decide. Instant Book is optional, and you can turn it on or off at any time, for one property or all of them. The only thing that changes is who confirms the reservation — your rates, your calendar and your house rules stay yours in both.
| How it works | Request to book | Instant Book |
|---|---|---|
| Who confirms | You do. Every reservation waits for your approval. | Your rules do. A qualified guest confirms and pays in real time. |
| What the guest sees | They send a request, then wait for your answer. | They book the way they would a fine hotel — confirmed on the spot. |
| Your calendar | Nothing is blocked until you accept. | Blocked the moment a booking confirms, synced straight back to your PMS. |
| What it asks of you | A prompt reply. The longer a request sits, the more of them fall away. | Nothing day to day — but your pricing and availability have to be right. |
| Best suited to | Homes with staff to brief, bespoke terms, or tight turnarounds. | Homes with settled pricing and availability you already trust. |
| Changing your mind | Turn Instant Book on whenever you are ready. | Turn it off at any time, per property or across your portfolio. |
How to enable Smiling House in Rentals United
Log in to Rentals United
Open your Rentals United account and go to the sales-channel section of your dashboard.
Find Smiling House
Locate Smiling House in the channel list and activate the connection, then assign the properties you would like to distribute.
Submit for review and sync
Once your properties are approved against our collection standards, your content, rates and availability sync automatically, and you manage everything from Rentals United as usual.
Setup guide — add Smiling House as a sales channel
Rentals United stays your system of record. You add Smiling House to your channel list, assign the homes you want to distribute, and your content, rates and availability flow to us automatically.
Before you begin
- An active Rentals United account with the properties you would like to distribute already loaded and complete.
- Photography, descriptions, amenities, capacity and location filled in on each property — this is what our curation team reviews.
- Rates loaded as your net rates. Smiling House applies its own margin on top, so the figure you set is the figure you are paid.
- An accurate address and postcode on every property. Missing location data is the single most common reason a home is held back.
Sign in to Rentals United
Open your Rentals United account and go to the section where you manage your sales channels.
Find Smiling House in the channel list
Locate the Smiling House connection among the available channels. If you distribute through our B2B platform as well, you may see Villa Tracker listed alongside it.
Request the connection
Enable the channel to send us a connection request. Smiling House is a curated channel rather than an open marketplace, so the connection is reviewed rather than granted automatically.
Assign your properties
Map the homes you would like to distribute to the Smiling House channel. You do not have to send your whole portfolio — most partners start with the properties that best match the collection.
Submit the membership application
Complete the form on this page so our partnerships team can match your Rentals United request to your company. This is what lets us confirm commercial terms and approve your properties without a round of back-and-forth.
Review, sync and go live
Once your properties are approved against our collection standards, your content, rates and availability sync automatically, and you manage everything from Rentals United as usual.
Need help?
I cannot find Smiling House in my channel list
Contact partners@smilinghouse.ch with your Rentals United account name and we will arrange access. Because we are a curated channel, availability in the list is not automatic for every account.
My properties are assigned but are not live on Smiling House
Every assigned home is reviewed against our collection standards, typically within a few business days. Homes are most often held back for incomplete content or a missing address and postcode. We confirm the outcome for each property, so you always know where each one stands.
The prices shown on Smiling House are higher than my rates
That is expected. You load net rates in Rentals United and the guest-facing price includes our margin; your payout is the net rate you set. If a price looks wrong rather than simply higher, contact the partnerships team and we will check the mapping.
How do I remove a property?
Unassign it from the Smiling House channel in Rentals United and it stops being distributed. Confirmed reservations are unaffected — please honour those directly with the guest.
Questions, answered
How does the Rentals United connection work?
Smiling House is a sales channel inside Rentals United. You activate it from your channel list, assign the properties you would like to distribute, and the integration handles the rest — listing content, photos, rates and availability all flow from Rentals United automatically, with no separate extranet to maintain.
Who approves my properties, and how long does it take?
After you submit your properties through Rentals United, our curation team reviews them against our collection standards, typically within a few business days. We will confirm once your homes are approved and the connection is live, so you always know where each property stands.
Do I keep control of pricing and availability?
Yes. You continue to manage rates and availability in Rentals United, and they sync automatically to Smiling House. Because we operate request-to-book, every reservation is confirmed by you, so you retain full control over who stays in your homes.
What does it cost to list through Rentals United?
Smiling House works on a transparent, commission-based model, so there is no upfront fee to connect. Exact terms depend on your properties and setup, and our team will walk you through them before anything goes live.
How often do rates and availability sync?
Continuously. Rentals United pushes updates to the Smiling House channel whenever you change rates, availability or content, so there is no manual re-entry and no second calendar to maintain. Changes typically reflect on Smiling House shortly after you make them.
Ready to connect?
Enabling the Smiling House channel in Rentals United takes just a few minutes. Complete the signup form to get started, and our team will review your properties and confirm your connection.